Frequently Asked Questions (FAQ):

DO NOT return merchandise without first calling Edwards Garment for a Return Authorization Number (RA#).

  • Indicate this RA# on outside of carton.
  • Place the RA inside the carton, along with the reason for the return, with a packing slip.
  • Do not put any orders with returns.
  • Place new order promptly for replacements.
  • No returns will be accepted on discontinued products or 90 days from purchase date.
  • All goods returned after 90 days are subject to a restocking fee.
  • Certain items may not be returned due to changes in make, pattern or fabric.
  • All garments must be returned in same condition as when shipped to you.
  • Any worn garment being returned for construction or fabric failure must be cleaned prior to being returned.
  • Any non-returnable item (or garments which are not Edwards) will be returned at customer's expense.
  • Returns should be sent back FedEx Ground or equivalent to: 4900 South 9th Street, Kalamazoo, MI 49009